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SOLUTION

Table management and a real kitchen display, on the same ledger

AccountDesq's restaurant mode turns the standard POS into a full dine-in system: a table floor grid shows every table's status (Available/Occupied) at a glance, tapping a table opens an order screen that groups items into KOT rounds and sends them to the kitchen, and a Kitchen Display Screen tracks each ticket through New, Preparing, and Ready with an elapsed-time indicator that escalates color if it sits too long. Every order still posts to the same accounting ledger and draws down the same inventory as any other AccountDesq transaction - restaurant mode is switched on from a workspace setting, not a separate product.

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The problem

Restaurants often run a dedicated restaurant POS that doesn't talk to their accounting system at all, meaning sales and food cost have to be reconciled manually into the books - on top of the operational complexity of managing tables, getting orders to the kitchen accurately, and knowing which tickets are running late before a customer complains.

How AccountDesq fits

Restaurant mode was added directly to AccountDesq's existing POS rather than as a bolted-on separate product. The table floor grid shows every table's live status - green for Available, amber for Occupied - and tapping an available one opens that table's own order screen: a product grid to add items, which group into a KOT round, and a Send to Kitchen action that pushes the round to the Kitchen Display. The Kitchen Display itself polls for new tickets and organizes them into three columns - New, Preparing, Ready - each ticket showing the table, round number, line items, and an elapsed-time indicator that turns amber past 5 minutes and red past 10, so a kitchen never has to guess which order is running behind. Multiple kitchen stations can be configured with category routing, so a ticket only shows up at the station that actually cooks it. The same register, cash-drawer session, held-sale, and refund functionality every AccountDesq POS user has still applies underneath - a dine-in bill settles through the same checkout as a retail sale, and every order still posts to the same ledger and inventory system.

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The floor grid: every table's live status, at a glance.
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Order-taking for one table: add items, group into a round, send to the kitchen.
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The Kitchen Display: New, Preparing, Ready - with a ticket moving through in real time.

How it works, step by step

  1. See every table's status at a glance

    The floor grid shows Available and Occupied tables in real time - no walking the floor to find an open one.

  2. Take the order and send it to the kitchen

    Tap a table, add items from the product grid, and Send to Kitchen - the round appears on the Kitchen Display instantly.

  3. Track tickets through New, Preparing, Ready

    Kitchen staff bump each ticket as they work it; an elapsed-time indicator flags anything running long before a table has to ask.

  4. Bill and close

    Settle the table's bill through the same checkout as any AccountDesq sale, then close the register against its cash-drawer reconciliation at end of shift.

Connected to the rest of AccountDesq

Nothing here works in isolation - it posts through the same ledger as everything else.

In practice

A casual-dining restaurant takes a dine-in order that appears on the Kitchen Display the moment it's sent - the ticket sits in New, moves to Preparing the instant a cook taps it, and turns amber if it's still there past five minutes, giving the kitchen a heads-up before a server has to ask. When the table is settled, the sale posts to the ledger the same way any AccountDesq transaction does - by closing time, the register session reconciles against recorded sales without a separate accounting hand-off.

What this means for your business

  • Orders reach the kitchen the moment they're sent, with a visible table and round number - not a shouted order or a paper ticket that gets lost.
  • An elapsed-time indicator on every ticket surfaces a slow order before a table complains, not after.
  • Sales post to accounting automatically - no manual daily sales-summary entry.
  • One system for both restaurant operations and the books, instead of a dedicated restaurant POS that doesn't talk to accounting.

Frequently asked questions

Does AccountDesq support table management for restaurants?

Yes - a color-coded floor grid shows every table's Available/Occupied status, and tapping a table opens its own order screen.

How does the Kitchen Display Screen work?

Orders sent from a table appear as tickets in a New column, move to Preparing and Ready as kitchen staff work them, and each ticket shows an elapsed-time indicator that turns amber past 5 minutes and red past 10.

Can different menu items route to different kitchen stations?

Yes - kitchen stations can be configured with category-based routing, so a ticket only appears at the station that actually prepares it.

Do restaurant sales post to accounting automatically?

Yes - every POS sale, including restaurant-mode orders, posts to the same ledger as any other transaction in AccountDesq.

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